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How To Contact UNN ICT Unit For Portal Issues

Contact UNN ICT Unit For Portal Issues – How to Guide.

These are the basic information to note while sending emails to resolve UNN portal issues. This is to notify all University of Nigeria, Nsukka, UNN students that henceforth all mails sent to customerservices.ict@unn.edu.ng or support@tenece.com for issues resolution must come with the following basic information before it will be attended to;

  1. Name
  2. Matric number/ JAMB Reg number
  3. Department
  4. Level
  5. Summary of the problem with the error message. Eg. We do not want mails like ‘I cannot register my courses’, rather say ‘I tried registering my courses but got an error message “you may not have paid school fees for the session”.’

Thank you for cooperating with us. You can call our support line on 08139833300.

ICT Customer Service Team.


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Comments (10)

  • I submitted my first file last week Wednesday and they said I should keep checking my student profile to get my matric number, I have not seen anything since then, pls help.

    Reply
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  • Good morning Ma or Sir,pls l am requesting 4 a new email password. My name is Adinde Pamela Chisom, 2016/234653,Dept of Combined biological science(MCB/BCH),200 level

    Reply
  • I have been trying to get my email address, I have sent the required information to customerservice.ict@unn.edu.ng but no reply

    Reply
  • I forgot my email password ,cannot do my students verification

    Reply
  • I forgot my school email password

    Reply
  • I forgot my school email password. ogechi.enoja@unn.ng

    Reply
  • Forgot my school email password what should I do?

    Reply
  • please I want to know whether I can, write the cbt exams, I have already registered my course but I didn’t pay laptop fee

    Reply
  • Please I really need to know about unn part time program and when the form will be out for 2017/2018

    Reply

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